Job Title: Senior Retail Operations Manager
About the Role:
The successful candidate will be responsible for overseeing daily operations and staff management at our garden centre and retail shop. They will lead a team to maintain high standards of customer service, ensure strong financial control and reporting, and drive growth through initiative, efficiency, and innovation.
Key Responsibilities:
* Oversee daily operations and manage a team
* Maintain high standards of customer service
* Ensure strong financial control and reporting
* Drive growth through initiative, efficiency, and innovation
About You:
We are looking for a dedicated and driven leader with strong leadership, communication, and sales skills. The ideal candidate will have horticultural knowledge and a passion for community-driven enterprise. Excellent English and interpersonal skills are also essential. Proficiency in computers, including online account systems, online ordering and banking, and reporting to statutory bodies, is required.
What We Offer:
This is a fantastic opportunity to play a leading role in a purpose-driven organisation, making a real impact in the local community. As a Senior Retail Operations Manager, you will have the chance to work in a well-established business and contribute to its growth and success.