Insurance Agent Role
We are seeking an Insurance Professional to fill this role in the industry. The successful candidate will be responsible for:
* Collaborating with the team leader on call handling and customer engagement.
* Handling customer inquiries and questions, successfully closing sales across a range of insurance products.
* Guiding customers through the sales process, clearly communicating product features and cover options.
* Making outbound calls to prospective customers to promote products, provide advice, and close sales.
* Supporting the team leader in executing targeted marketing campaigns to boost sales.
Key Responsibilities:
* Building strong relationships with customers by anticipating their needs, sharing relevant information, and consistently meeting commitments.
* Resolving any queries or issues customers may have regarding quotes or policy details.
* Maintaining a professional image and delivering service that meets company standards.
* Taking ownership of your work to ensure high accuracy and quality.
* Responding promptly and professionally to requests and enquiries from customers, colleagues, and management.
Requirements:
* A minimum of 1 year's relevant insurance experience.
* Compliance with Central Bank Minimum Competency Requirements.
* APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.