Reporting To The Parts Manager, Key Responsibilities Will Include
* Ordering, organizing, and maintaining of all Parts stock within the Dealership.
* Have the ability to maintain and adhere to top quality operating procedures and Dealership rules and regulations.
* To accurately identify, locate and select vehicle parts for both Trade and Retail Customers, as well as handling and managing the in-house Workshop Counter.
* To carry out pre-picks for future workshop bookings and to identify if parts will need to be pre-ordered in advance of a vehicle arriving to the workshop.
* To possess an excellent and polite telephone manner when speaking with both external and Trade Customers, while also displaying product knowledge and interpreting the needs of the Customer to ensure only accurate parts are being sold.
* To manage Workshop and Retail Customers to identify their needs, locate and supply required parts. Adhering to general Department housekeeping such as stock checking, stock replenishment, and ensuring any unused parts are stocked away correctly.
Requirements/Desirables
* Fluency in English is essential .
* Immaculate attention to detail .
* Knowledge/experience within the Motor Trade would be a distinct advantage.
* Ability to use computer software systems ( parts catalogues, stock management systems ,Excel )
* Ideal candidate will be friendly, have a customer focused disposition and will work well within a fast-paced team and environment.