**Customer Experience Specialist Role Overview**
At our organization, we believe in harnessing the power of diversity and collaboration to drive continuous learning and innovation.
As a global leader in integrated logistics, we are redefining the boundaries of possibility through cutting-edge technologies and strategic transformation.
Our vision is to shape the future of global trade and logistics, unlocking opportunities on a global scale.
As a Customer Experience Specialist, you will play a crucial role in creating valuable relations with current and new customers, working closely with highly professional teams in an environment where you will be valued, recognized, and well rewarded.
The ideal candidate is passionate about delivering world-class service to customers, has a proactive approach and a positive can-do mindset, and is an excellent communicator with strong attention to detail.
Key responsibilities include:
* Delivering exceptional customer service
* Liaising with key parties
* Continuously innovating and improving services
* Supporting clients in problem-solving
We are committed to a diverse and inclusive workplace, embracing different styles of thinking and values employees with a strong focus on continuous improvement and personal development.
This role is great for a candidate who thrives within a fast-paced, performance-driven environment, with an opportunity to join a successful and ambitious team based in Dublin.
With an exposure to internal and external stakeholders, you will be part of a talented, diverse team where your voice and ideas will be heard, and you can really make a difference.