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Dublin, Ireland, Hybrid - India
Job Description:
A Senior Business Analyst is responsible for partnering with our Go-To-Market (GTM) teams—including Sales, Customer Success, and Business Development—to drive data-driven decision-making across the organization. Your role is pivotal in ensuring that insights are not only actionable but also easily understood and implemented by GTM teams.
Who you’re committed to being:
* You are Self-motivated and a self-starter.
* Accountable to complete work in an efficient and complete manner
* You are detail oriented
* Continually looking for ways to streamline and improve processes
* You enjoy learning and are open to new ways of doing things.
* When communicating you are self-aware, insightful, and proactive.
* You believe in continuous improvement and request frequent feedback from others.
What you’ll do:
* Translate high-level business questions into structured analytical problems and deliver clear solutions.
* Define, build, analyze, and monitor KPIs that inform strategy.
* Lead deep-dive analyses on GTM performance drivers (e.g., sales effectiveness, customer retention, pipeline conversion).
* Create data-driven recommendations on GTM strategy, using data to guide business performance, and operational processes
* Clearly communicate compelling insights, storylines and recommendations through a variety of mediums (e.g., verbal, long-form presentation, email).
* Collaborate with Field and Success Operations to define a comprehensive set of KPIs that measure operational effectiveness.
* Act as a bridge between the technical teams (IT, Engineering, Data Science) and business users, ensuring that data is accessible and usable.
* Drive the adoption and continuous improvement of GTM dashboards, ensuring they meet business needs and are used effectively by the field teams.
* Champion data literacy and enablement across GTM teams by building documentation, hosting enablement sessions, and serving as a go-to resource.
* Build strong relationships with GTM stakeholders, ensuring alignment of analytics priorities with business needs.
* Support change management initiatives by providing data and insights to shape new processes or programs.
Experience you’ll bring:
* Experience with Tableau, SQL, and Excel/Sheets
* Experience navigating complexity and ambiguity with ease
* Experience analyzing and synthesizing data from multiple sources
* Experience with decision influencing; ability to distill complex ideas into straightforward and compelling story-telling
* Communicate effectively at all levels of technical and functional teams across the business, senior leadership and the executive team
Requirements:
* Experience with CRM and GTM platforms (e.g., Salesforce, HubSpot, Gong, Outreach, Looker).
* Familiarity with modern data stack tools (e.g., dbt, Snowflake, Sigma).
* Professional certification (e.g., Certified Business Analyst Professional [CBAP], Tableau Desktop Specialist).
* Prior experience in a high-growth SaaS or technology company.
* Requires a minimum of 4 years of related or equivalent experience; a Bachelor’s degree, or an advanced degree without experience.
Why you’ll love working here:
* We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location.
* We’re mission-driven and values-guided.
* We’re mission driven and guided by our culture pillars
* We have a strong commitment to diversity and belonging
* We cultivate a culture of trust, autonomy, and collaboration
* We’re lifelong learners and champion team member growth and advancement
* We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.
About us:
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
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