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Client:
02623 Citibank Europe plc
Location:
Dublin, Ireland
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fc0f5bcede54
Job Views:
2
Posted:
27.04.2025
Expiry Date:
11.06.2025
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Job Description:
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and problem solving.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, being one of the first foreign banks to open an office in the country and serving as the Citibank Europe Plc Headquarters.
Team / Role Overview
We are seeking a senior Project/Program Manager within Securities Services Operations to lead client, strategic, and regulatory initiatives in Transfer Agency, Fund Accounting, and Middle Office. This role is essential in shaping and driving process and technology change across the group. It requires excellent organizational and analytical skills to manage complex, dynamic information from multiple sources. Strong communication and diplomacy skills are necessary, along with the ability to assume informal or formal leadership roles within teams. The role has significant impact in terms of project size and geography, influencing decisions through advice, counsel, and facilitation. High professionalism is expected, as our clients are international investment institutions with a global presence.
What you will do:
* Lead, coordinate, and successfully implement multiple projects/programs across Operations, collaborating with Product and Technology teams and clients.
* Develop detailed project plans, analyze effort, cost, and impact to ensure timely execution and risk mitigation.
* Work with the Project Sponsor to align business case and cost-benefit analysis with business goals, ensuring project plans meet needs described in initiation documents.
* Define and oversee end-to-end operating model design and implementation, including business planning, due diligence, vendor selection, solution reviews, testing, operational readiness, and post-implementation support.
* Create effective status reporting dashboards with key metrics.
* Build and develop an engaged and effective project team.
* Challenge the status quo, demonstrate initiative and innovation.
* Proactively minimize and mitigate implementation risks.
* Maintain all project documentation and obtain necessary approvals, following governance and policies.
* Act as a trusted partner to clients and internal teams.
* Participate in departmental strategic planning, including talent development, hiring, and performance management.
* Drive improvements and competitive differentiation through innovative solutions.
* Assess risks carefully, ensuring compliance with laws and regulations, safeguarding the firm's reputation and assets, and escalating issues transparently.
What we'll need from you:
* Experience in Project Management or operational improvements (Lean, reengineering), with proficiency in project methodologies and tools.
* Experience managing projects with external clients.
* Knowledge of asset management clients and investment fund vehicles (desirable).
* Understanding of financial markets and digital transformation technologies (Cloud, SaaS, APIs, Big Data).
* PMBOK or PMP certification is advantageous.
* Excellent communication skills in English.
* Strong analytical and problem-solving skills.
* Ability to prioritize tasks independently and manage capacity effectively.
What we can offer you:
Join Citi Dublin for a flexible, business casual environment with a hybrid work model (up to 2 days remote per week), a competitive salary (reviewed annually), and comprehensive benefits supporting your well-being, lifestyle, and savings. Discover more about our offerings.
Citi is committed to creating an inclusive workplace where everyone can bring their whole self to work. We seek the best talent worldwide to energize, motivate, and empower our teams.
If Citi sounds like the right fit, apply now to explore your potential.
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Job Family Group: Operations - Core
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Job Family: Operations Project Management
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Time Type: Full time
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