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Frontline tech support engineer - saas | flexible time off

Accela, Inc.
Support engineer
Posted: 15 March
Offer description

A leading software provider is seeking a Technical Support Engineer in Ireland. The ideal candidate will thrive in a fast-paced environment and excel at troubleshooting. Responsibilities include resolving customer inquiries, managing cases, and authoring knowledge base content. Requirements include a technical degree or relevant experience, strong problem-solving skills, and proficiency in Microsoft Office. The position offers a salary range of $60,000-$70,000 and a generous benefits package including flexible time off and medical plans.
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