Job Title: Sr. IT Operations Manager Job Description: As a Sr. IT Operations Manager, you will be responsible for the delivery of high-quality IT operational services according to industry best practices. This encompasses IT and business systems, ensuring seamless integration and optimal performance. Your primary focus will be on supervising technical support and training staff, as well as overseeing all IT security aspects of the organization. You will also prepare and maintain appropriate procedures and policies, balancing technological resources with company and employee needs. In addition, you will ensure that all technology practices adhere to regulatory and security standards, developing and implementing IT policy and best practice guides for the organization. Regular operation system reports will be shared with senior management, providing direction for team members and mentoring/training new staff members. Required Skills and Qualifications: