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Recruiter at National Transport Authority
The National Transport Authority wishes to establish a panel of suitably experienced and qualified Public Transport Services Executives which vacancies may be filled as they arise. The panel will be live for one year and may be extended for a further year.
Duties and Responsibilities
The Public Transport Services Executive will be a member of a team within the Public Transport Services Directorate of the National Transport Authority. They will provide assistance in relation to the administration of public transport service contracts as well as tasks across the wider PTS directorate more generally.
The duties and responsibilities of the Public Transport Services Executive may include some or all of the following:
* Manage Freedom of Information requests received relating to public transport services, including performing the role of Decision Maker within prescribed timeframe;
* Prepare responses to queries and complaints received from members of the public, elected representatives or other stakeholders within a prescribed timeframe;
* Develop and maintain relevant process and information documents and participation in the review of any existing policies and procedures;
* Support the managers of contracts with public transport operators in the administration and management of contracts, to include reviewing and analysing operator reports, operator performance and contract variations;
* Monitor and update the relevant sections of the NTA or Transport for Ireland websites;
* Work on the management, collation and analysis of data for use in reports published by the Authority relating to public transport services;
* Collate cost, performance or other contract related data for internal and external audit purposes and meeting with auditors as required;
* Record and track bus stop maintenance requests for action by operators and contractors;
* Work with the Authority’s Head of Communications in supporting the Authority in its public transport response to events or disruptions;
* Support the Public Transport Regulation team in its activities including processing of commercial bus service licence applications;
* Work collaboratively with other teams in the Authority, and stakeholders outside the Authority to improve public transport services and associated infrastructure;
* Organise, attend and produce minutes of meetings as required;
* General administration, including management of staff and consultant onboarding process, purchase orders and staff training or travel requests; and
* Take part in other Authority projects and initiatives, procurement, management or data analysis tasks as required.
Note: The functions and responsibilities initially assigned to the positions are based on the current organisational requirements and may be changed from time to time. The persons appointed require the flexibility to fulfil other roles and responsibilities at a similar level within the Authority.
Please note: In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages.
Each candidate must meet the following requirements at the time of the competition closing:
* Hold a minimum of a National Framework of Qualifications NFQ level 4 qualification or equivalent;
* Have at least 2 years satisfactory work experience in a relevant field including experience in at least one of the following areas:
* Analysing data and preparing reports for management;
* Developing, documenting and maintaining relevant process and information documents;
* Complaint handling to include preliminary review, collation of additional information, investigation and conclusion within prescribed timeframe;
* Demonstrate strong report writing skills with the ability to review, analyse and summarise information in a clear and concise manner;
* Demonstrate the ability to work within, and contribute positively to, multi-disciplinary teams; and
* Have excellent proficiency in Microsoft Office software applications.
Please note: Should further shortlisting be required after essential criteria above, a selection of the following may be assessed.
The ideal candidate will also:
* Have excellent analytical skills, with the ability to review and evaluate situations, defining plans and setting targets in order to achieve goals;
* Possess a high standard of technical training and experience preferably in a transport or related environment;
* Have training in and knowledge of legislation and processes relating to both Freedom of Information and Data Protection;
* Have the ability to work on multiple tasks/projects concurrently;
* Have knowledge of public service policies, services and activities, specifically in the transport area; and
* Demonstrate a creative and collaborative approach to problem solving
Remuneration
Salary Grade: Executive Officer Higher
Personal Pension Contribution (PPC) rate. This salary is payable to an individual who is required to make a personal pension contribution (PPC) to their main pension (in general those persons whose initial appointment to the Public Service is on or after 6th April 1995).
Non Personal Pension Contribution (non-PPC) rate. This salary is payable to an individual who is not required to make a personal pension contribution (PPC) to their main pension scheme.
Annual Leave: 23 days per annum. This leave is on the basis of a five day week and is exclusive of the usual public holidays.
Note:
* entry will be at point 1 of the scale and will not be subject to negotiation;
* different pay and conditions may apply if, immediately prior to appointment the appointee is already a serving Civil Servant or Public Servant;
* the rate of remuneration may be adjusted from time to time in line with Government pay policy.
Contract: Permanent Contract
Probation: There is a 6 month probationary period which may at the discretion of the CEO be extended to 10 months.
Selection Process
Prior to completing your application please read the Important Candidate Information Booklet on our careers page here: www.nationaltransport.ie/about-us/careers
How to Apply
Please submit your application in one single word document or PDF referencing the title of the role you wish to apply for in the subject of the email to ntacareers@rsmireland.ie with the following:
* A comprehensive cover letteroutlining why you wish to be considered for the post and where you believe your skills and experience meet the requirements for the role of Public Transport Services Executive; and
* A comprehensive CV (not to exceed 3 pages).
Please note that omission of any or part of the 2 requested documents, as set out above, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.
Closing Date
The closing date and time for applications is strictly 12pm (noon) on Friday, 23rd May 2025.Applications received after the specified deadline cannot be accepted.
If you do not receive an acknowledgement of receipt of your application within 2 working days of applying, please email ntacareers@rsmireland.ie.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Government Administration
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