Job Title: IT Field Support Specialist
Job Description:
We are seeking a highly skilled IT Field Support Specialist to join our professional service team. The ideal candidate will have experience in planning, installing, and configuring IT infrastructure, as well as delivering new IT solutions and projects to client specifications.
The successful candidate will work closely with project managers and clients to ensure successful delivery, document installations and configurations, and provide on-site/remote support during deployments and troubleshooting issues.
Required Skills and Qualifications:
* 2+ years of experience in network/server support and installations
* Knowledge of LAN/WAN, network services, and security
* Familiarity with TCP/IP, DHCP, DNS, SNMP, RDP, Windows Server, Active Directory, Hyper-V & VMware vSphere/ESXi
* Firewall experience (Fortinet or similar) is desirable
* Exposure to wireless network implementation is beneficial
* Strong Microsoft application skills and IT literacy
* Excellent communication, organizational, and problem-solving ability
Benefits:
This role offers a dynamic and fast-paced environment where you can share knowledge with internal teams and support handovers, while ensuring compliance with company standards and regulations.
Others:
Get in touch for a confidential chat about this exciting opportunity.