Who you are
* 5+years experience working in a HR environment
* Experience working across EMEA with an understanding of employment legislation/practices
* Working in a multi-national environment, and fast-moving services businesses with a matrix shared service model is advantageous
* Familiarity of HR functions and processes across at least one functional area of Human Resources which may include HR Operations, Benefits administration, HR Compliance
* Proactive, driven, and team player who is also able to work independently under high pressure situations
* Passionate about identifying opportunities for continuous improvement, providing recommendations on suggested approaches
* High integrity and ability to maintain confidentiality at all times
* Strong Excel skills
* Experience of HR systems such as Workday and supporting tools such as Wolken case management systems
What the job involves
* As a Senior HR Advisor, you'll play a pivotal role in our Regional People Services Operations team, delivering high-quality employee life-cycle services and HR operational support
* Acting as a key connector across functions, you'll partner with teams including People Consulting, Benefits, Legal, Data Insights, and Health & Safety to ensure a seamless and positive employee experience
* In this role, you'll be more than an HR expert—you'll be a driver of innovation
* Leveraging systems, automation, and emerging technologies such as AI, you'll help to streamline processes, enhance compliance, and improve service delivery at scale
* You'll coordinate with multiple stakeholders to identify opportunities for continuous improvement, using data-driven insights and a proactive mindset to evolve how we work
* Your deep expertise in HR Operations, Benefits Coordination, Compliance, and Program/Project support will position you as a trusted advisor and change enabler in a fast-paced, collaborative environment
* You will report to the EMEA Manager, People Services
* This is a remote or hybrid role
* We offer a 6-month contract with possibility of renewal
* You'll be the contact for service request and escalations routing from Tier 1
* Deliver onboarding and offboarding services for employees
* Assist in local employee communications
* Support in ensuring payroll inputs accuracy, reliability and completeness
* Manage the benefit and leave coordination, including registration/de-registration, benefits contracts renewals/review, documentation, data audits
* Manage and process family friendly leave and insurance claim cases across EMEA
* Ensure HR reporting is compliant with country required statutory and regulatory reporting
* Manage and have oversight of up-to-date standard operating processes, process flows, guidelines, and internal documentation, ensuring quality assurance
* Be the first contact for all local government agencies/labor authorities for any HR enquires or data request