Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword – it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.As part of a high-performance, fast-paced, and collaborative team, this role encompasses all aspects of running a successful sales organization, including GTM (Go-To-Market) planning, growth strategy, sales forecasting, business operations, and data evaluation and analysis. The analyst will play a critical role in the SMB Sales Strategy team. The candidate will identify and report on key indicators of sales performance and market opportunity, using those findings to set the strategic agenda and drive projects for the sales organization, and presenting recommendations to the sales leadership. Projects will include business planning, market segmentation, pipeline analysis, coverage optimization, and ongoing performance measurement. Deliverables range from robust analytic models, custom performance analysis, tactical business initiatives, and the packaging of findings into presentation-ready content for Salesforce executives.The successful candidate will possess a passion for creating innovative analysis, the ability to develop findings and recommendations that transcend the numbers as well as the energy to contribute to projects impacting and transforming the business.Your Responsibilities & Impact:Strategy & Execution Partner: Support business partners and sales leaders across the SMB (Small and Medium-sized Business) businesses. Designing GTM, Drive day-to-day execution including forecasting, pipeline analysis, AE productivity tracking, business reviews and run strategic projects.Data-Driven Insights: Develop dashboards and tools that uncover performance trends and new opportunities. Conduct ongoing analysis of business performance to support operational decisions and identify growth levers.Leadership Support: Partner directly with senior SMB leadership, contributing to the operating rhythm, quarterly reviews, and strategic projects. Provide analytical support and recommendations that influence leadership decisions.Strategic Decision-Making: Prepare data-driven insights, analysis, and presentations that guide business strategy. Support or lead ad-hoc initiatives that have high visibility and impact across the SMB l Clouds organization.Go-to-Market Execution: Assist in defining and operationalizing go-to-market strategies, including segmentation, capacity modeling, and coverage design. Ensure execution excellence across planning and performance cycles.Process Optimization: Identify opportunities to streamline and automate existing processes. Implement scalable solutions that improve efficiency and data quality across reporting and analytics.Desired Skills & Experience:3-5 years of experience in business analytics, sales operations, or strategy – ideally in a SaaS, consulting, finance or high-growth environment.Strong analytical skills and attention to detail required.Experience with data visualization tools such as Tableau or CRM Analytics.Advanced skills in Google Sheets/Excel and presentation tools (Slides/PowerPoint).Excellent communication and storytelling skills; able to simplify complex data for senior audiences.Strong ownership mindset – proactive, detail-oriented, and results-driven.Demonstrates a growth mindset, entrepreneurial energy, and comfort in a high-paced environment.Can work from our Dublin office at least 3 days per week.Preferred Qualifications:Experience with Tableau or similar analytical tools, and SQL is a nice plus.Excellent verbal and written communication skills, with the ability to present complex ideas clearly and concisely to both technical and non-technical audiences.Capable of quickly connecting business requirements to functional application capabilities and assessing the relevance of different product technologies to business problems. Able to learn new applications and technologies efficiently.Self-motivated with a resourceful work style and a strong work ethic.Highly organized with the ability to multitask, prioritize, and adapt in a fast-paced, dynamic environment.Possesses strong analytical skills and business acumen, comfortable interacting with senior management regularly.Why Join Salesforce:Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions.Global Impact: Contribute to products that are transforming industries worldwide.Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement.Comprehensive Benefits: Competitive compensation, health benefits, education reimbursements, family-first policies, wellness programs, and more.Benefits & Perks: Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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