The Role
BMS External Manufacturing is looking to recruit a Specialist, Supply Chain Operations for a fixed-term contract of 12 months reporting to the customer service team lead. The main responsibility is to provide a key link in Supply Chain between customers, intercompany and third‑party supply sites and markets, including order processing and invoicing.
Key Duties And Responsibilities
Manage Operations
Liaise with Principal’s Purchasing, Finance Departments and Fiscal Reps to perform Supply Chain Operations activities on their behalf
Provide a key link in Supply Chain between intercompany and third‑party supply sites and markets
Ensure that customer and supply sites comply with Business and Tolling Rules
Resolve discrepancies in quantity and timing of market orders
Receipt and entry of market orders as per business rules
Receipt and process supplier invoices and follow up on price discrepancies and payment queries
Accurate receipt and process Tolling Fee invoices
Perform all activities in accordance with Good Distribution Procedure
Issue invoices to markets
Issue required shipping documents, certify with local Chamber of Commerce and legalise with relevant Embassies as required
Liaise with Freight Forwarder/Logistics for outbound shipments and update Freight Tracker/Register if applicable
Approval or sign off of Redeployment/ Rework on behalf of Principal
Co‑ordinate Redeployments/ Reworks and ensure that the costs are back‑charged to the appropriate party
Liaise with QC for testing, release and generation of CoAs for API if applicable
Liaise with QC for QP inspection and release of Drug Products
Manage Information
Assist and support Master Data related to customers, contracts and BOMs
Use reports to monitor and ensure data integrity if applicable
Receive and forward Customer Complaints as per established procedures
Follow up and expedite for prompt resolution(s)
Manage Financial Activities / Compile Financial Reports
Perform all SAP transactions in compliant manner
Meet Finance deadline for month‑end and year‑end sales reporting
Provide supporting documentation for Financial Audits as requested
Team Work
Work with External Manufacturing organisation to support implementation of new supply models
Qualifications, Knowledge And Skills Required
Experience working in a multinational company; preferably in an Export department
Three years’ experience in a multinational Supply Chain Environment, warehouse transactional or any other related experience
Supply Chain or Business qualification – Diploma standard
Deliver results on time in a pressurized environment
Must be flexible and be able to deal with changing priorities
Demonstrate efficiency in Supply Chain administration, accuracy and timeliness of order processing
Set demanding goals for themselves while maintaining accuracy and a high level of productivity
Follow through commitments to Customers without detriment to the team or company
Exhibit strong interpersonal and communication skills when dealing with colleagues and external customers
Ability to prioritise, organise and manage multiple tasks to tight deadlines
Exhibit a strong ability to use computer systems efficiently, workable knowledge of ERP system, ideally SAP
Create and maintain strong working relationships within the BMS organisation and externally with trade customers and suppliers
Understand BMS Supply Chain, products and markets
Adapt quickly to the demands of the job and show the ability to learn quickly
Adhere with all Regulatory/Finance/EHS/Security compliance procedure
Knowledge of Supply Chain Operations standards
Knowledge of order processing and invoicing activities
Why you should apply
You will help patients in their fight against serious diseases
You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
You’ll receive a competitive salary and a great benefits package including, but not limited to, an annual bonus, pension contribution, family health insurance, 27 days of annual leave, access to on‑site gym and life assurance.
Supporting People With Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
R1601407 Supply Chain Operations Associate
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