Quality Assurance Team Leader
This is a key role in ensuring our high-tech products meet the highest standards and reach consumers with quality and consistency.
The successful candidate will lead a team of Quality Assurance (QA) Analysts, collaborating cross-functionally to drive quality improvements, manage inspections, and support compliance and audit readiness.
Key Responsibilities:
* Lead and support QA Analysts across operations
* Oversee QA inspections and ensure quality records are maintained
* Investigate quality issues and customer complaints, ensuring effective root cause analysis and CAPAs
* Review and manage non-conforming material
* Support internal audits (ISO 9001:2015) and site quality health assessments
* Develop and implement training, documentation, and risk-based quality plans
* Ensure compliance with internal standards and regulatory requirements
* Drive continuous improvement and quality metrics reporting
Requirements:
* 2–3 years' experience leading a team in a manufacturing or QA setting
* 3–4 years' experience in QA systems and processes
* Strong communication, leadership, and problem-solving skills
* Proficient in using quality tools (e.g. 6W2H, UPS) and root cause analysis methods
* Experience with ISO:9001 and data integrity principles
Skills:
* Strong attention to detail and record-keeping
* Analytical thinking with a systematic work approach
* IT proficiency and excellent interpersonal skills