Job Type: Permanent
Location: Dublin, Ireland (Hybrid: 1 – 2 days at customer site per week)
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Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
* Collaborate with leading lights in industry
* Gain access to endless learning opportunities
* Shape the future of TCS
The Role
We are seeking an experienced
SAP CRM Consultant
to join our dynamic IT Service Delivery team. In this role, you will be responsible for the CRM areas of SAP systems that support critical business functions. You will collaborate closely with IT and business stakeholders for day-to-day operations and projects.
Your responsibilities:
* Attending requirements workshops and assisting business in blueprint phase.
* Identify and suggest possible process improvement opportunities through CRM 7.0.
* Preparing functional specifications.
* Completing system configuration.
* Liaise closely with ABAP team during build phase.
* Troubleshooting and resolving complex technical problems.
* Preparing and managing all elements of testing.
* Work alongside delivery leads and architects to Identify and manage risks.
Your Profile
Essential skills/knowledge/experience:
* Advanced knowledge of Contract Management, Sales, Campaigns, Marketing, Products in CRM 7.0.
* Must be able to demonstrate comprehensive understanding of CRM / ISU integration.
* Worked on more than one CRM 7 / ISU projects.
* Must have gone through all phases of a project life cycle including analysis, design, development, testing, documentation creation and training.
* A solid technical background with excellent ABAP debugging skills is a must.
* Knowledge of CRM BOL / GENIL concepts and OO programming concepts used in SAP CRM 7.0.
* Comprehensive knowledge of CRM ISU Data Model.
* BSP configuration and design skills are vital.
Desirable skills/knowledge/experience:
* Knowledge of capabilities provided in CRM Ehp2 would be an added advantage.
* Knowledge in the following specific areas is desirable:
* A solid technical background with excellent ABAP debugging skills
* OpenText Streamserve
* Testing (HP Quality Centre 11.0 Enterprise)
* Experience with SMART projects and/or AMI/MDMS experience.
* Experience of working on large SAP projects.
* Experience of all phases of project lifecycle.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop and access to extensive training resources and discounts within the larger Tata network.
We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon and partner with our local communities in Ireland.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts as amended) and the Equal Status Acts as amended).
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at
if you would like to opt in.
If you are an applicant who needs any adjustments to the application process or interview, please contact with the subject line: "Adjustment Request" or email to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Beware of Fraudulent offers
This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests You can write to to report any fraudulent activity.
Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.