Role Title:
Compliance Manager – Ireland (CF-2)
Reports to:
Head of Risk and Compliance – Ireland
Location:
Dublin, Ireland / Hybrid
Job Type:
Permanent
Who is EML
EML is a fast-moving, global fintech on a mission to make payments awesome — instant, secure, and seamless. We connect our customers to their customers, wherever Money is in Motion.
We're not your traditional payments provider. As an issuer and processor, we deliver smart, flexible alternatives to banking — from reloadable to non-reloadable cards — all tailored to fit. We move fast, think big, and partner closely with our clients to make it happen.
Innovation is in our DNA. We're built on collaboration, driven by curiosity, and focused on doing things better every day.
At EML, you won't be asked to fit in — we'll help you stand out.
The Team
The Risk & Compliance team at EML believes in rolling up their sleeves and getting things done. At EML, we don't subscribe to ivory tower compliance – the organisation seeks a hands-on professional who will engage across the organisation and understand the practical impacts and outcomes of their work.
The Risk & Compliance team at EML is divided into two overarching teams:
1. Country
Risk & Compliance
– hold broad responsibilities within their countries/regions and where applicable hold designated titles (such as SMF or PCF designations). They are supported in the execution of their functions and activities by a global team of specialists but maintain ultimate decision-making authority and control via oversight of all parts of programmes and activities that impact on their country/region.
2. Global
Risk & Compliance
– narrowly focussed specific functions or areas, providing deep subject matter expertise, framework design and execution support and standardisation across the group in the areas of Regulatory Compliance, Risk Management and Strategy, Testing and Assurance, Regulatory Engagement and Reporting, and Privacy and Consumer Protection.
The Role
The
Compliance Manager – Ireland
sits within the Country Risk & Compliance team, supporting the Head of Risk & Compliance – Ireland in delivering regulatory obligations and ensuring operational compliance across the Irish business.
What You'll Do
We are seeking a motivated, detail-oriented compliance professional to join our team in Ireland. This role is pivotal in helping ensure that EML in Ireland meets all applicable regulatory requirements and maintains robust internal compliance practices.
The Compliance Manager – Ireland will support the Head of Risk and Compliance – Ireland to ensure the compliance framework and culture is driven across the business both internally and externally with focus on the European jurisdiction. The Compliance Manager – Ireland will organise, coordinate and perform controls to identify, evaluate and monitor compliance risks. The Compliance Manager – Ireland will also make recommendations on the actions required to mitigate current and potential compliance risks and monitor the implementation of the measures taken.
This position is subject to the Fitness and Probity Regulations and the Individual Accountability Framework as prescribed by the Central Bank of Ireland.
Regulatory Compliance
* Support the Head of Risk and Compliance – Ireland, acting as a regulatory liaison for communications with regulators, distributors, and outsourced service providers (OSPs).
* Manage day-to-day responsibilities of the Irish compliance function, including compliance monitoring, maintenance of policies and procedures, training, and oversight of consumer programs.
* Implement and maintain a compliance programme that addresses the business's ongoing regulatory obligations.
* Assist in developing, implementing, and maintaining policies and procedures, ensuring they are up-to-date and effectively embedded.
* Collaborate with the People & Culture and Global Risk and Compliance teams to develop and execute a training plan, ensuring rollout and attestation.
* Provide training on policy changes and ensure proper implementation within the business.
* Ensure the complaints management process aligns with regulatory requirements and best practices.
* Track and manage regulatory correspondence through a centralised log, ensuring timely responses.
* Collaborate with Global Risk and Compliance team to conduct and coordinate compliance reviews and provide assurance updates to stakeholders.
* Escalate compliance risks or issues to the Head of Risk and Compliance – Ireland.
* Contribute to fostering a culture of compliance across the organisation.
* Support regulatory reporting efforts to ensure all reporting requirements are met.
* Assist in planning and reporting within the Global and Country Risk and Compliance teams.
* Engage with all business units across the group, OSPs, and other control functions on regulatory obligations and quality assurance matters.
* Work with key stakeholders to develop processes and product solutions that address regulatory and card scheme requirements.
What You'll Bring
* Experience
: Experience (5+ years) working in compliance and/or regulatory legal positions advising regulated financial services entities. A proven history of working in a compliance role in a payments or fintech business.
* Environment
: Demonstrable experience in global, matrixed environments, including coordinating across time zones, cultures, and reporting lines. Comfortable working in a fast-paced, evolving regulatory environment with competing priorities. Experience in oversight of outsourced services and working with senior leadership on risk-related strategic decisions.
* Knowledge
: Expertise in managing compliance workflows including regulatory reporting, regulatory correspondence, compliance monitoring, horizon scanning, development and implementation of compliance frameworks. Experience in outsourcing/outsource service provider (OSP) oversight. Able to explain complex regulatory/scheme features in an easy-to-understand manner to stakeholders without such background. Expertise identifying, mitigating and monitoring compliance risks. ACOI qualification (or relevant equivalent) advantageous.
* Team and Mindset
: Proactive and solution-oriented. A trouble shooter who has proven track record of resolving regulatory challenges and inconsistencies. Excellent communication and interpersonal skills with the ability to influence and partner with senior leaders, regulators and cross-functional teams. Strong written skills, particularly report compilation.
What's in it for You
* Recharge and Give Back
: 25 days annual leave, 2 volunteering days, your birthday off – plus 5 extra 'Take5' days when you've used your core leave
* Global Opportunities
: Collaborate across Australia, the UK, North America, and Europe – with secondment opportunities available.
* Work Your Way
: Hybrid working that fits your lifestyle and empowers smarter working.
* Family First
: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers.
* Invest in You
: We cover your professional memberships and offer a competitive pension scheme.
* Wellbeing Matters
: Private medical insurance, long-term illness cover, and life assurance.
* Perks & Rewards
: Short-term bonus scheme*, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life's BenefitsHub.
*Some benefits are subject to eligibility criteria.
Company Culture and Values
At EML, we move fast, think big, and build smart. We're a fintech that thrives on fresh ideas, bold thinking, and getting things done — together.
We're powered by four values that keep us focused, fast, and fearless:
* One Team
– We back each other, move as one, and win together.
* Openness
– We share ideas, speak up, and stay curious.
* Awesomeness
– We bring the spark — bold thinking, great energy, and pride in what we do.
* Simplicity
– We cut through the noise and focus on what matters.
Company Structure
EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 500 employees throughout Australia, Europe, the UK, and America.
EEO Statement
Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.