Job Description
Location:
Louis Fitzgerald Group, Head Office, Palmerstown
Employment Type:
Full-time
Department:
Recruitment and Training
About The Role
About the Role
We are seeking an energetic and hands-on
Recruitment & Training Manager
to support our hospitality operations by attracting great people and developing exceptional service talent. This role plays a key part in shaping our customer experience by ensuring our teams are well-trained, engaged, and aligned with our service standards.
Key Responsibilities
Recruitment & Workforce Planning
* Lead on going recruitment for pub/restaurant operations
* Partner with department heads to understand staffing needs and peak-period demands
* Manage end-to-end recruitment, including sourcing, interviewing, and onboarding
Training & Service Excellence
* Design and deliver onboarding and service-focused training programs
* Ensure training aligns with group standards, customer service expectations, and SOPs
* Coordinate compliance, safety, and mandatory hospitality training
* Support leadership development and succession planning for frontline teams
Employee Engagement
* Support retention initiatives and employee development programs
* Monitor training effectiveness and staff performance outcomes
* Foster a positive, inclusive, and service-driven workplace culture
Requirements
* Degree or diploma in Human Resources, Hospitality Management, or related field
* Proven experience in recruitment and training within hospitality (hotel, pub, F&B, or similar)
* Strong understanding of service standards and guest experience
* Excellent communication, presentation, and interpersonal skills
* Flexible and adaptable, with the ability to work around operational schedules
What We Offer
* Competitive salary and benefits
* Opportunity to work in a dynamic hospitality environment
* Career growth within a reputable hospitality group
* A culture that values people, service excellence, and teamwork
How To Apply
If you're passionate about people and delivering outstanding guest experiences, we'd love to hear from you.
Apply now
by sending your CV to
Skills Needed
About The Company
The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland's largest privately-owned hospitality groups. Oozing with Irish culture the group has over 19 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds. This includes some of Ireland's most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland's most prized artifacts. The multi-award-winning Stag's Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.
Company Culture
With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidate. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.
Required Criteria
Desired Criteria
Closing Date
Thursday 12th February, 2026
Contract Type
fulltime
Salary
Based on Experience