Quality Assurance Manager
The ideal candidate will oversee all technical quality management processes ensuring products are safe, compliant and fit for purpose across multiple markets.
Responsibilities:
* Manage product development and supply to ensure compliance with international Quality Assurance Standards & Regulations.
* Collaborate with Buying and Design teams to deliver commercially viable, safe, compliant products.
* Lead product testing and compliance reviews including children's safety standards sign-off and approval processes.
* Benchmark quality against competitors and maintain the company's reputation for value and performance.
* Work with Compliance and Sourcing teams to ensure adherence to industry standards and emerging legislation.
* Identify and resolve quality issues in the supply base collaborating with offshore and supplier teams.
* Monitor returns data customer complaints and inspection reports to improve future deliveries.
* Provide training and guidance to Buyers QA and suppliers on best practice for quality assurance.
* Represent QA in supplier meetings departmental updates and cross-functional projects.
* Influence senior stakeholders on quality-related decision-making.
Requirements:
* Proven technical expertise in garment product development.
* Strong knowledge of product testing standards safety requirements and compliance processes.
* Commercial awareness of value/volume retail and ability to balance cost compliance and speed to market.
* Experience managing supplier relationships and driving improvements in quality performance.
* Skilled in risk assessment report writing and compliance evaluation.
* Strong communication negotiation and influencing skills including at senior level.
* Experience coaching and training colleagues and suppliers.
* Proactive solution-focused and detail-driven with a passion for delivering safe legal and quality products.
Why Apply?
* Take ownership of technical quality across high-volume product categories.
* Work in partnership with Buying Design and Compliance to shape product quality and innovation.
* Opportunity to influence compliance quality and customer satisfaction on a global scale.
* Excellent scope for career progression and professional growth.