Job Description:
The Quality Manager position focuses on enhancing compliance, customer satisfaction, and continuous improvement activities to foster a culture of total quality and reduce costs.
Key Responsibilities include supporting the Cluster Manager and site Leadership team in quality governance, leading meetings, providing information and analysis, reviewing the quality system, and maximizing its effectiveness.
This role also involves training and coaching employees, improving knowledge and skills in quality improvement, recruiting and managing a Quality team, establishing professional working relationships with customers, and facilitating investigations into quality problems.
Additionally, this position entails developing an Integrated Quality Management System, promoting a total quality philosophy, and driving improvements to enhance the quality system and ensure optimum processes are in place to meet customer specifications.
Business Improvement initiatives may involve leading improvements to quality systems, supporting the introduction of new equipment, and participating in ongoing business improvement initiatives to reduce operating costs and improve margin.
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Required Skills and Qualifications:
* Minimum 5 years experience in a Quality role at a senior or management level
* Working and audit knowledge relevant accredited standards
* Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines
* Demonstrable experience of leading change and implementing continuous improvement processes
* Supervisory experience
* Demonstrable experience of validating new equipment and processes
* Knowledge of Good Manufacturing Practices (GMP)
* Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique
* Root cause analysis and problem-solving techniques
* Customer relations skills
* Skilled in information handling, analysis, and presentation
* Competent in using Microsoft Office packages