Job Title: Retail Operations Manager
We are currently seeking an experienced and results-driven Retail Operations Manager to oversee the day-to-day operations of our marine retail business.
The successful candidate will be responsible for leading and managing daily retail operations to ensure a smooth and efficient customer experience.
* Deliver exceptional customer service and foster strong client relationships.
* Drive sales targets and maximise store profitability through effective stock management and merchandising.
* Manage inventory levels, ordering, and stock control to maintain accurate sales and stock records using Excel and POS systems.
* Train, supervise, and support junior staff as required.
* Liaise with suppliers, manage deliveries, and stock checks to ensure timely receipt of stock.
The ideal candidate will have:
* Proven experience in a retail management or supervisory role.
* Strong customer service and sales skills.
* Excellent IT literacy with proficiency in Excel (reporting, stock tracking, etc.).
* A keen interest or passion for marine products or boating is a strong advantage.
In return, you can expect:
* A dynamic and supportive work environment.
* Opportunities for career growth and development.
* A competitive salary and benefits package.