Job Title: Salesforce Business Analyst Specialist.
Are you a strategic thinker with a passion for driving digital transformation?
We are seeking an experienced Salesforce Business Analyst to join our team. As a key member of our organization, you will be responsible for delivering business value through the effective use of Salesforce technology.
Responsibilities:
* Deliver continuous improvements to our customer-facing digital platforms using Salesforce experience cloud.
* Engage with business functions to optimize and digitize key globally aligned business processes.
* Project manage and support digital initiatives through to our live environment.
* Build, test, deploy, and document configuration across our Salesforce landscape.
* Work closely with our ICT service delivery and security teams.
* Support the business with data activities such as analytics, data mining, and AI.
* Build and maintain trusted business relationships with our customers.
* Provide application support as required for BAU activities.
* Evaluate new solutions and technologies as they become available and relevant for our organization.
Requirements:
* Degree in an ICT or other related discipline.
* Experience in a similar role with project management and delivery methodologies and systems.
* Ability to work with a range of stakeholders and express technical terms in a digestible fashion.
* Team player with excellent verbal, written, and presentation skills.