About Our Opportunity
We are seeking a dynamic and experienced sales professional to lead a high-performing retail team.
This role is fast-paced, varied, and rewarding, with a strong focus on customer satisfaction and commercial success.
You will be at the heart of our store operation, driving business performance while creating a culture where your team can thrive.
From day one, you'll receive the tools, training, and support needed to grow your skills and develop your career.
Your Key Responsibilities
* Lead and motivate a team to deliver exceptional customer service across all areas of the store.
* Support our management team in daily operations, including back-of-house and running the store when required.
* Ensure smooth stock management, operational efficiency, and compliance with company standards.
* Create a positive, inclusive culture where your team feels supported, inspired, and engaged.
* Drive sales performance and deliver results through effective planning, communication, and hands-on leadership.
* Problem-solve and adapt quickly to changing priorities while keeping the team aligned and focused.
About You
We are looking for a proven retail leader who can bring energy, resilience, and commercial awareness to the role.
You will be:
* Experienced in managing and motivating teams within a retail environment.
* Customer-focused with a genuine passion for delivering a fantastic in-store experience.
* Commercially savvy, with the ability to spot opportunities and drive results.
* Calm and approachable under pressure, with excellent communication and problem-solving skills.
* Confident in handling people management, performance, and day-to-day challenges.
* Highly organised, able to prioritise and manage multiple responsibilities effectively.
Our Benefits
We believe in rewarding hard work and offering a great place to build your career.
Our benefits include:
* Competitive salary with performance rewards.
* 25% staff discount on most products.
* 10-15% off partner and branded ranges.
* Early access to seasonal sales.
* Exclusive deals and offers through our employee platform.
* Free health and wellbeing services, plus discounted health plans for you and your family.
* Life assurance cover.
* Access to employee support networks
Required Skills and Qualifications
Retail Management Fashion Merchandising People Management
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