Position Title: Night Support WorkerThe EmployerCrosscare delivers services with a servant leadership ethos. Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can't find support anywhere else.Location: Cedar House, City CentreWork Schedule:Full Time 38.5Hours per week7-day rota (including weekdays & weekends – Nights)Contract: PermanentSalary:€30,582 - €36,257Reporting to: Service Management TeamThe Role:To provide a service to individuals who are experiencing homelessness. Those living with us are placed with the aim of our services assisting them to secure a long-term home whilst ensuring all supports and personal attributes required to sustain their home are put in place. We are committed to delivering the highest standard of care possible and working closely with other colleagues in care planning and case management.Our services are challenging environments as we seek to achieve an inclusive approach working with people with complex issues.This role is completely client focused consistently seeking the best outcome for those we work for.General Responsibilities:Key Responsibilities:In-HouseTo engage with and build professional trusting relationships with each resident, treating them with dignity and respect, and working within the values of CrosscareProvide support to Social Care Workers in all duties to facilitate the smooth operation of a busy residential facilitySupport colleagues in all duties including resolving conflict, responding to health issues, premise management, taking referrals and daily operational dutiesTo work effectively as part of a team and being open to reasonable requests from Deputy Project Leader or Project Leader/Team leader in order to ensure effective working relationships;To work in line with Crosscare's policies and code of conduct, and the standard operational procedures of the service.To ensure all records are maintained accurately;To assist and contribute to the quality agenda in order to ensure that a consistent delivery of service and quality standards are adhered to in the projectFire/Health & SafetyAssist and/or carry out Fire checks as per Fire policy and procedure of residents & building;To observe all Health and Safety policies of the project.House KeepingEnsure that common areas both internal and external are kept clean and tidy, promoting a high quality and clean environment for and with residents;MaintenanceMaintenance – address minor maintenance issues as they arise, or report larger maintenance issues to project staffSupervision/TrainingParticipate in regular supervisionIdentify and attend relevant trainingEssential RequirementsMinimum Level 5 Qualification awarded by the National Qualifications Framework (NQF) QQI in a Social Care area, Addiction, Youth Work and/or HealthcareORInternal candidates on the Current Relief Support Worker panel without a Level 5 or a relevant level 5 but with over 1 years' experience.IT Literate and good literacy and numeracy skillsStrong interpersonal, teamwork and communication skillsClearly demonstrated client focusAbility to work under pressureExperience or willingness in working evening/night and/or shift workAn ability to carry out minor maintenance repairsPlease note applicants must clearly demonstrate the above essential criteria in their application prior to being considered for shortlistingBenefitsCompetitive salariesGenerous annual leaveAdditional leave for long serviceTraining and Development ProgrammesEmployee Assistance ProgrammeDigital Doctor ServiceCompetitive pension planBike to Work SchemeIn Crosscare, we approach our work with an attitude of service, showinglove, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.Application Process:Please submit your CV and Cover Letter clearly stating which role you are applying for.Closing date for applications is: 22nd September 2025 at 9am.Appointment to this role is subject to the candidate's eligibility to work in IrelandCrosscare is an equal opportunities employerGarda Vetting will apply to this roleBy submitting your application you agree with Crosscare Privacy Policy