Job Overview
We are seeking a Technical Support Specialist to join our team. The ideal candidate will have experience in IT support, customer service, and problem-solving.
Key Responsibilities:
* Troubleshoot technical issues and resolve them efficiently.
* Provide exceptional customer service and support.
* Maintain accurate records of client interactions and system logs.
Required Skills & Qualifications:
* 1–3 years of experience in IT support or a related field.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Familiarity with ticketing tools and systems.
What We Offer:
* A dynamic and supportive work environment.