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A German-speaking IT Support Analyst is urgently sought by this global technology developer. The IT Support Analyst will provide first-level technical support in German and English for colleagues and customers worldwide. Working closely with the global IT Teams, the IT Support Analyst will diagnose and resolve tier 1 technical issues, escalating to tier 2/3 as needed for prompt resolution with minimal disruption.
Applicants should have completed technical education and gained at least 12 months of help-desk support experience in a computer hardware, software, and networks environment. Knowledge should include exposure to the Microsoft 365 suite (Teams, Outlook, OneDrive, etc.), troubleshooting Windows, Linux, Mac, or Unix operating systems, and solving networking issues (TCP/IP, common protocols, VPN).
You must speak and write German and English fluently and be authorized to work in Ireland.
The successful candidate can expect an attractive benefits package, including a competitive salary, bonus, and stocks. There are also many career progression opportunities worldwide. For more information, contact Adrian Wagstaff at +44 1189 840948 or email CV to adrian.wagstaff@ic-resources.com
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Software Development
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