Spa Therapist Role
We are seeking a skilled and experienced Spa Therapist to provide exceptional spa treatments to our guests, ensuring their ultimate relaxation and rejuvenation. As a key member of our team, you will be responsible for delivering outstanding customer service, maintaining a clean and organized spa environment, and upholding our high standards.
Duties and Responsibilities
* Greet clients with a warm welcome and 5-star spa experience.
* Conduct consultations with clients to determine their specific needs and preferences.
* Perform a variety of spa treatments including massages, facials, body wraps, manicures, pedicures, and other therapeutic services.
* Maintain detailed records of client treatments and preferences.
* Keep spa treatment rooms and equipment clean and sanitized.
* Educate clients on proper skincare and wellness practices.
* Promote and sell spa services and products to clients.
Requirements and Qualifications
* Internationally recognized certification or license in beauty therapy, massage therapy, aesthetics, or related field.
* 2+ years of experience as a spa therapist, preferably in a luxury spa setting.
* Strong knowledge of spa treatments and techniques.
* Excellent communication and customer service skills.
* Ability to work flexible hours, including evenings and weekends.
* Professional appearance and demeanor.
* Ability to maintain client confidentiality.
* Physical ability to perform spa treatments for extended periods of time.
Benefits
* Competitive pay rates.
* Free meals on duty.
* Free cleaning of company-provided uniforms.
* Birthday gifts.
* Service Awards.
* Travel and bike-to-work tax-saving schemes.
* Discounted parking in the city.
* Health and dental insurance payments.
* Contributory pension plan from day one, including death-in-service benefit.
* Increased holiday entitlement with length of service.
* Recommend-a-friend scheme: bonus paid to you for recruiting a friend or colleague to join our team.
* Employee discounts for room nights, our Garden Room Restaurant, and Cellar Bar for you and your family/friends.
* Free Employee Assistance Programme: free professional counseling and support on everything from anxiety to parenting to exam stress - for you and all your family members.