Now Hiring at The Grace
The Grace | Where Excellence meets Opportunity
Westport, County Mayo | Full-Time | Pre-Opening Opportunity
Join The Grace Westport Estate, a remarkable new hotel opening in Spring 2026 on Ireland's Wild Atlantic Way, at the heart of the captivating Westport Estate.
Job Summary:
The Spa Therapist is responsible for delivering exceptional and personalised spa experience in alignment with The Grace Westport Estate's luxury standards. This role involves providing a range of professional spa and wellness treatments while ensuring a serene and restorative environment for all guests. The ideal candidate will possess refined technical skills, deep product knowledge, and a passion for holistic well-being.
Key Responsibilities
* Provide professional spa treatments including massages, facials, body scrubs, wraps, manicures, pedicures, and other wellness therapies as trained and certified.
* Consult with clients to understand their needs and preferences, tailoring treatments accordingly.
* Maintain cleanliness and hygiene standards in all treatment rooms and spa facilities, adhering to health and safety guidelines.
* Excellent time management and organizational skills, ensuring punctuality and efficiency in treatment delivery.
* Ensure treatment areas are well-stocked with supplies and equipment before each service.
* Promote spa products and services, offering recommendations based on client needs.
* Comply with therapist/client confidentiality protocols
* Exceptional guest service, communication, and interpersonal skills, with a refined, discreet, and polished demeanour
* Physically fit with stamina and posture awareness to perform treatments effectively over extended periods.
* Maintain a high standard of personal presentation and always comply with grooming / uniform standards.
* Work collaboratively with the spa team to ensure a seamless and relaxing guest experience.
* Uphold the spa's brand standards, values, and service culture.
This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.
Required Experience & Skills
* Certifications in both facial and body treatments at CIDESCO, CIBTAC, or ITEC level.
* Minimum 1 years of experience in a spa, resort, or wellness environment (preferred).
* Knowledge of different massage techniques (Swedish, Deep Tissue, Aromatherapy, etc.).
* Attention to detail and a commitment to providing excellent customer service.
* Ability to maintain client confidentiality and professionalism.
* Positive attitude, strong work ethic, and team spirit.
* Flexibility to work weekends, holidays, and varying shifts as required.
* Eligibility to work in Ireland.
Preferred Experience & Skills
* Proficiency in spa software systems such as Journey, Book4Time, or Try-Be.
* Familiarity with prestigious skincare and spa brands (e.g., GROUND, ESPA, Elemis, Natura Bisse, Voya)
* Previous experience in a Luxury hotel spa or international luxury wellness brand.
* Demonstrated passion for continuous learning and staying informed about emerging wellness trends and innovations.
The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.