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Service advisor

Dublin
Sandyford Motor Centre
Service advisor
Posted: 13 June
Offer description

Service Advisor Sandyford Motor Centre, South Dublin Sandyford Motor Centrewish to recruit an additional Service Advisor to join our successful operation. This is a fantastic opportunity to join our aftersales team as we embark on a major expanding our Franchise operations. Responsibilities will include: Assist in the day to day administration and management of our busy Service Department Dealing with customers in a courteous and professional manner, anticipating their needs and always exceeding their expectations Appointment bookings, Job scheduling and liaising with our customers and internal departments Preparation of Repair Estimates, final invoicing and processing and settlement of warranty claims Maintain product and technical knowledge across our range of passenger cars Job status monitoring and customer communication Work with our After-sales teams to ensure agreed targets and deadlines are met The successful candidates will have: Previous experience in a Customer Service role is essential Be highly motivated and able to work on their own initiative Previous experience in the motor industry is desirable Excellent interpersonal and organizational skills Strong Computer Skills including MS Office and experience with CDK/Kerridge would be advantageous Demonstrate a strong interest and knowledge of the motor industry Full, clean driving licence Highly attractive terms including bonus incentive scheme will be offered to the successful candidates. For the successful applicants, we are offering, secure, permanent positions in a company, committed to growth and continuous development and training. If you are interested in this position and believe you can make a significant contribution to our business please forward your CV. Key Competencies Experience in aftersales and motor industry. Be fluent in verbal and written English. Ability to multitask and work under pressure in a busy aftersales environment Full Clean Driving Licence. Skills: Aftersales Customer Service Customer Focus Customer Care Administrative Support Organisational Skills Benefits: Attractive salary, Performance Bonus and on going training.

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