BTC Ireland is a newly formed entity within the New Wave Group of companies. We are looking to create a role for a Warehouse Manager who will lead and optimise all warehousing, logistics, and distribution functions within our newly created Dublin Facility.Within this role, you will provide excellent customer service to both external & internal customers, ensuring the professional & efficient processing of a busy distribution Warehouse. This includes resource and capacity planning and administration. You will have the ability to demonstrate high standards in all aspects of warehousing focusing daily on "Quality, Cost & Delivery". Key to this is ensuring that stock levels are controlled to maximise availability & processes implemented & managed in accordance with BTC Operations.Key Performance IndicatorsEffective Layout to maximise efficiency of order processingReduce stock losses/damaged stockBudgets controlled (Headcount, Overtime, stationery, maintenance etc.)Improve warehouse attendance percentageDrive KPI's to ensure output is maximised in all areasUnderstanding of Quality & StandardsUnderstanding of HR policies and procedures regarding WTD, Disciplinary Issues, etc.Demonstrate due diligence in Fire Prevention, Health & Safety, First AidMaintenance of Site & equipment.Ensure throughput is maximised to achieve Company SLA/KPI'sInternal and External CustomersManaging the administration office and meeting accounting/reporting deadlinesProviding leadership for Warehouse colleaguesBuild and maintain relationship with all internal customers, Finance, Sales, Purchasing, IT, Operations on all sitesBuild and maintain relationship with external suppliers, Packaging, Recruitment, Transport, MHE, Racking…etc.Deliver company KPI'sQuality & ComplianceEnsuring customer SLA's are met, with good understanding of Customers requirementsIdentifying under performers and setting clear objectives to improve throughput accuracyDriving improvements in pick, replenishment, & put away accuracy – target 99%Organising rotational stock checks and annual stock take working with PI & GIComplying with Health and Safety legislation, training employees and monitoring adherenceScrutinising the Accident Book and demonstrating "lessons learnt"Responsible for security of stock and premisesDrive & CommitmentAny other duties as required by SMTContinually update own knowledge and skillsContribute and participate to the annual PDR process; react and respond in a flexible and positive way to reasonable requestsManaging PeopleMonitor and feedback on performanceCarry out annual and interim reviewManage time and attendance within the departmentIdentify and act on performance shortfalls or training requirements that may arise during the yearConstant communication with team on a daily/weekly/monthly basisSupport learning & developmentSupport colleagues to enable development in line with PDPReport development & training requests back to HR.Key Skills & ExperienceProven experience (5–10 years) in logistic management, ideally within a wholesale, retail, or FMCG environment.Strong track record in warehouse management and cross-border logistics ideally UK–Ireland though directly into mainland Europe would be desirable.Excellent communication, leadership and people management skills.Proficiency with warehouse and ERP systems.Strong analytical, problem-solving, and decision-making abilities.Knowledge of EU and UK (desirable) customs, transport, and health & safety regulations.Comfortable working in a fast-paced, entrepreneurial business environment.Job Type: Full-timePay: €40,000.00-€45,000.00 per yearBenefits:Company eventsCompany pensionEmployee discountOn-site parkingSick payWork Location: In personReference ID: Warehouse M - Dublin