My Client are an Authorised Service Centre for Trucks and are part of one of Irelands largest automotive retail groups with many dealerships in the Dublin area. We are now hiring a Service Advisor to join our team. Please apply with your CV and an outline of your skills and experience to date. About the role: The position is based in Oak Road Business Park, Nangor Road, Dublin 12, fulltime onsite Monday to Friday, this role includes: Providing the end to end service of a customer vehicle service journey meeting and greeting all service customers scheduling customer vehicle service bookings by phone, email, walk-in determining workshop availability for service, maintenance and repair work maintaining up to date progress on each of your customer vehicles when undergoing service and/or repair, advising and agreeing with customers on additional work or costs Handing the serviced vehicle over at the agreed day/time, explaining the work completed and processing payment. liaising with other teams in the business, management, reception, sales, warranty, parts assisting with gathering customer service feedback As a front line member of staff, you will always be a brand ambassador ensuring our customer service is maintained to the highest standards, utilising manufacturer, company standards and best practice Skills and Experience at least 1 years experience in a similar role working in the Motor industry good communication, interpersonal and presentation skills (fluent written and spoken English) a working knowledge of ADP/Kerridge - further training can be provided proven experience in providing excellent service to front line customers ability to prioritise, multi-task, manage time effectively particularly at peak times a driving licence valid for Ireland Fully authorised to live and work in Ireland or hold a current visa/work permit What We Can Offer You: Competitive Salary Contributory Pension Plan Staff Retail Discount Scheme Employee Assistance Programme 22 days holidays Benefits: pension