Operations Director
We are seeking a highly skilled and motivated director to oversee a community healthcare service across Ireland.
The ideal candidate will have a background in a related field, with a BA or BSc degree and an additional advanced degree. They will be responsible for the full-service line, ensuring the delivery of high-quality care, managing operations, and driving business growth.
Key Responsibilities:
* Fully responsible for the management and services including budgeting, planning, financial monitoring, revenue and operational targets.
* Lead and coordinate the efforts of Area Managers/supervisors and Coordinators to ensure effective delivery of services.
* Provide leadership and support to the team, fostering a positive and productive work environment.
* Work towards achieving business growth targets and key performance indicators (KPIs).
* Develop and implement strategies to drive recruitment and retention of staff.
* Maintain overall accountability and responsibility for the assigned area.
* Ensure compliance with company policies, procedures, and quality standards including all HSE reporting requirements.
* Oversee quality assurance and compliance with regulatory requirements.
* Communicate effectively with the coordination team to ensure seamless service delivery.
* Ensure the delivery of full rosters and optimal staffing levels to meet client needs.
* Promote open communication between the local office and head office, including all support functions.
* Liaise with Recruitment, Training, Finance, HR, IT, Quality & Compliance Teams to ensure cohesive operations.
* Follow internal company processes and procedures to maintain consistency and efficiency.
Qualifications:
* BA or BSc degree, with an additional advanced degree desirable.
* Minimum of three years leadership experience in a healthcare preferred (but not necessary)
* Proven leadership and management skills.
* Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results.
* Strong communication and interpersonal skills.
* Ability to work towards business targets and manage KPIs.
* Understanding of quality and compliance standards.
* Excellent organisational and problem-solving abilities.
* Ambition to grow and advance beyond current position and responsibilities.
* Strong IT aptitude a must, with sound knowledge of Microsoft Office applications (Word, Outlook, Excel), CRM and ERP systems.
* Full Driving License.