Deputy General Manager
We are seeking an experienced Hospitality Professional to join our leadership team as a Deputy General Manager. This is a fantastic opportunity to take on a key role in overseeing hotel operations and playing a vital part in delivering exceptional guest service.
* Support the General Manager in ensuring smooth day-to-day operations across departments.
* Lead, inspire, and empower department heads and team members to consistently exceed guest expectations.
* Monitor KPIs, guest feedback, and financial performance; take action to improve results.
About You:
* A proven leader with 35 years of experience in senior management roles within the hospitality sector.
* A people-first approach with strong operational knowledge and understanding of hotel systems and service excellence.
* Commercially minded with experience in budgeting, forecasting, and driving revenue.
Benefits:
* On-site parking
* Gym membership
About Our Client:
A well-established and highly regarded hotel in County Mayo.
Key Responsibilities:
* Support the General Manager in overseeing all operational departments including Rooms, F&B, Front Office, Housekeeping, and Events.
* Lead, inspire, and empower department heads and team members to consistently exceed guest expectations.
* Monitor KPIs, guest feedback, and financial performance; take action to improve results.
* BUILD STRONG RELATIONSHIPS WITH GUESTS, VENDORS, AND LOCAL COMMUNITY STAKEHOLDERS.
* ENSURE ADHERENCE TO HEALTH & SAFETY, HR, AND COMPANY COMPLIANCE STANDARDS.
About You:
* A calm, solutions-focused individual passionate about delivering outstanding guest experiences.
* Flexible and proactive, ready to take initiative when challenges arise.