Join Mercier Consultancy MD as a German Customer Consultant specializing in the automotive industry, with the opportunity to work in Greece, including relocation support In this pivotal role, you will assist our German-speaking customers with inquiries related to automotive products and services. If you are passionate about both customer service and the automotive sector, we invite you to take the next step in your career with usKey ResponsibilitiesDeliver high-quality customer support to German-speaking clients via phone, email, and live chatAddress inquiries regarding automotive products, services, and technical assistanceEfficiently resolve customer issues and ensure they receive timely solutionsDocument all customer interactions and feedback to enhance product knowledge and service qualityCollaborate with internal teams to ensure seamless issue resolution and customer satisfactionStay current on automotive trends and product updates to provide informed customer assistanceRequirementsFluency in German (both written and spoken) is required; knowledge of English is advantageousPrior experience in customer service, specifically within the automotive industry, is a strong plusExcellent communication skills and a customer-focused approachStrong problem-solving abilities and the capacity to troubleshoot customer inquiriesFamiliarity with CRM systems or automotive software platforms is beneficialAbility to work independently and meet deadlines in a remote environmentA genuine interest in automobiles and a desire to help customers find the right solutionsBenefitsCompetitive MonthlyFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..