Senior Technical Solutions Architect
The Senior Pre-Sales Engineer will be responsible for designing and positioning IT solutions that meet the needs of our clients.
* Work closely with sales teams to understand customer requirements and propose tailored IT solutions covering Managed Services, Microsoft 365, Azure, Security, Networking, and Cloud Solutions.
* Conduct customer discovery sessions, assessing business challenges, current IT environments, and future technology needs.
* Design high-level and detailed solution architectures, ensuring alignment with client goals and industry best practices.
* Deliver technical presentations, product demonstrations, and workshops to customers, showcasing the value of our solutions.
* Assist with the preparation of proposals, RFPs, and tenders, working closely with internal teams to develop compelling technical responses.
Technical Consultancy & Advisory
* Act as a trusted advisor for clients, providing strategic guidance on IT infrastructure, cybersecurity, digital transformation, and cloud adoption.
* Stay ahead of emerging technologies, identifying opportunities for new services and solutions within our portfolio.
* Conduct proof-of-concept (Po C) projects, testing and validating solutions in real-world environments before full implementation.
* Engage with public sector procurement processes, supporting the sales team in securing government contracts.
Collaboration & Knowledge Sharing
* Work closely with professional services and support teams to ensure a smooth transition from pre-sales to implementation.
* Assist in developing standardized solutions, frameworks, and best practices for delivering IT-managed services.
* Provide internal training and mentoring to sales and technical teams on new technologies, service offerings, and solution positioning.
Stakeholder Engagement & Industry Trends
* Maintain strong relationships with technology vendors and partners.
* Keep up to date with industry trends in cloud computing, cybersecurity, networking, and IT service management to drive innovation.
Requirements
* Minimum 5+ years of experience in a pre-sales, solutions architect, or senior technical consultant role within an IT managed services environment.
* Proven experience in designing and positioning solutions in areas such as Microsoft 365 & Azure, Cybersecurity, Networking, Cloud Infrastructure, and Backup & Disaster Recovery.
* Strong ability to translate business needs into technical solutions.
* Experience in developing technical proposals, responding to RFPs, and presenting solutions to clients.
* Familiarity with public sector procurement is a plus.
* Knowledge of ITIL, NIST, ISO27001, or other IT governance frameworks is desirable.
This is an exciting opportunity to join us. If you are interested in this role, please apply online now.
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