Incident Responder – Networks SME
Bluecube Technology Solutions – An Ekco Company is looking for a skilled Incident Responder to join our high‑performing CIRT team. The role will focus on network‑centric incident investigations and infrastructure recovery, operating from our Dublin office or fully remotely.
About the Role
As a Cyber Incident Responder (Network Specialist), you will be responsible for:
* Isolating, reconstructing, and hardening affected network infrastructure.
* Restoring connectivity and ensuring secure, resilient operations.
* Co‑ordinating with Infrastructure & Investigation teams for escalations and post‑incident analysis.
* Providing proactive tools, processes and knowledge sharing to improve overall service quality.
Key Responsibilities
* Rapid containment, investigation and remediation of cyber incidents involving network components.
* Work with clients during emergencies, including night‑shift and on‑call duties.
* Document findings, produce incident reports and recommend preventive controls.
* Support post‑incident recovery to reduce downtime and operational impact.
The Ideal Candidate
An individual who can quickly understand customer environments, propose architectural changes, and perform real‑time troubleshooting. Must be located in Ireland, available to travel nationally and internationally fast in a crisis scenario.
Key Requirements
* Strong knowledge of network protocols and services: TCP/IP, DNS, DHCP, VLANs, VPNs, NAT.
* Expertise with switches, routers, virtual networking on premises and in Azure.
* Firewalls and perimeter security: Palo Alto, Fortinet, Cisco ASA, Sophos.
* Network monitoring/analysis tools: Wireshark, Zeek, NetFlow, SolarWinds.
* VPN and secure tunnelling technologies.
* Load balancing, traffic shaping, site‑to‑site replication and failover strategies.
* PowerShell or Python scripting for network automation.
* Disaster recovery planning and testing for network infrastructure.
Exposure To
* Hypervisors and virtualisation (VMware, Hyper‑V).
* Cloud networking (Azure, AWS, GCP).
* SIEM and SOAR platforms.
* SSL certificate management.
* ITIL framework and change control.
Additional Qualifications
* Excellent troubleshooting and communication skills.
* Ability to work under pressure and prioritise effectively.
* Eagerness to learn, document and share knowledge.
* Relevant certifications (e.g., CCNA, CCNP, GNFA, Network+).
Benefits & Perks
* 25 days annual leave + public holidays.
* One birthday leave day per year.
* Company pension scheme with 5% employer contribution + salary sacrifice.
* Employee Assistance Programme for mental health support.
* Global activity programs (EkcOlympics).
* Unlimited access to Pluralsight learning platform.
* Career growth opportunities, including international roles.
Why Ekco
* Microsoft’s 2023 Rising Star Security Partner of the year.
* VMware & Veeam top partner status.
* 4th fastest‑growing technology company in Deloitte Fast50 Awards.
* Committed to diversity, equality, inclusion and belonging.
* Internal mobility and development encouraged.
* Flexible, family‑friendly working culture.
Location & Employment
* Department: Technical Delivery.
* Location: Dublin (remote), remote status Fully Remote.
* Seniority level: Mid‑Senior.
* Employment type: Full‑time.
* Job function: Information Technology.
* Industry: IT Services and IT Consulting.
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