We are seeking a highly skilled Retirement Services Coordinator to join our team.
This is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer service and ensuring that our corporate customers receive the best possible experience when transitioning their pension funds from one provider to another.
Your key responsibilities will include:
* Providing accurate and timely information to customers regarding their retirement benefits
* Ensuring that all customer queries are resolved efficiently and effectively
* Maintaining accurate records of customer interactions and transactions
* Collaborating with internal teams to ensure seamless delivery of our Corporate Retirement service
To succeed in this role, you will possess excellent communication and interpersonal skills, as well as a strong attention to detail. You will also be able to work under pressure and prioritize tasks effectively to meet deadlines.
In return for your hard work and dedication, we offer a competitive salary and a range of benefits, including:
* A comprehensive training program to support your professional development
* The opportunity to work with a dynamic and supportive team
* A generous annual leave entitlement and flexible working arrangements
* A range of employee benefits, including private medical cover and access to our Employee Assistance Program
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.