We are seeking an enthusiastic and customer-focused Trade Sales Consultant. This role is perfect for someone who enjoys building relationships, thrives in a fast-paced sales environment, and takes pride in delivering excellent service.
You'll support customers at the trade counter and over the phone, provide product knowledge and advice, and ensure smooth day-to-day operations while helping to drive sales growth.
Responsibilities
* Be the first point of contact for customers in store and on the phone
* Provide advice, product information, and accurate quotations to help customers find the right solutions
* Process orders and payments efficiently with attention to detail
* Keep customers informed on order progress, deliveries, and any updates
* Proactively promote products, highlight alternatives, and maximise sales opportunities
* Assist with stock control, deliveries, and maintaining high standards across the branch
* Stay up to date with product ranges, promotions, and branch targets
* Follow all health and safety guidelines, ensuring a safe working environment
Skills & Experience
* Previous experience in a customer-facing role
* Strong communication skills with a passion for excellent customer service
* A proactive, flexible approach and willingness to support the wider team
* Comfortable using computer systems for sales and administration
Benefits
* Performance-related bonus scheme
* Pension scheme with employer contribution
* Life cover and staff discount scheme
* Ongoing training, development, and educational support
We are an equal opportunities employer and welcome applications from all qualified candidates.
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