Job Description
An experienced Administrative Assistant is required to provide administrative support to Assessors in the form of reporting claims, providing updates involved in the claims process along with finalising office paperwork such as settlements, invoices etc.
Duties and Responsibilities:
* Providing administrative support to Assessors
* Maintaining Salesforce database and ensuring all claims are up to date with the most recent information along with physical files
* Preparation of Excel documents
* Case specific projects as required
* Updating and progressing case load
* Managing emails and delivering client and claimant communication with care and accuracy
* Recording expenses and managing invoices/receipts
* Fielding calls
* Liaising with clients and Insurance companies through email and phone calls
* Liaising with Loss Adjusters from insurance companies through email/phone
* Relationship management
* Coordination of meetings/inspections between Assessors/Clients
* Banking/Post
* Preparing reports and reporting to Manager
Requirements
The ideal candidate will have 5 years experience, excellent numeracy skills, high level of quality and customer service, excellent interpersonal and communication skills (written and verbal), proficiency in MS Office suite. Insurance/Property claims experience desirable but not essential, knowledge of Salesforce also desirable.