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Content Reviewer - Hebrew (Stamp 2), Dublin
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Client:
Cpl
Location:
Dublin, Ireland
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a8a9283c6243
Job Views:
3
Posted:
27.04.2025
Expiry Date:
11.06.2025
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Job Description:
Content Reviewer
We are looking for Hebrew speakers!
Main responsibilities:
* Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content
* Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site
* Becoming and remaining knowledgeable about client’s products and community standards
* Using market-specific knowledge and insights to find scalable solutions to improve the support of our community of users
* Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
* Recognising trends and patterns and escalating issues outside the company policy to the global team
* Identifying inefficiencies in workflows and suggesting solutions
Skills & Competences:
* Strong personal resilience with the ability to operate in a pressured and fast-paced environment
* Strong interpersonal skills, verbal, and written communication skills, and most importantly – empathy
* High adaptability and positive approach to challenges
* Ability to make decisions, prioritise, solve problems, and work as part of a team
* Ability to consistently hit KPIs on time
Language Skills:
* Fluent level of Hebrew in oral and written communication, with an in-depth understanding of culture and social trends in the region
* Advanced level ofEnglish (at least B2 level)
Contract: Full-time, permanent
Compensation:
* €29, per year as base salary
* For the Evening shift: 25% Salary uplift for the late hours from 10pm to 2am (in total, around €33, per year)
* For the Evening shift: €12 per day (before tax) as the travel allowance
* %10 performance-based bonus paid quarterly
* Pension contribution
* 25 days of annual leave
* Extensive Training and access to CPL's Wellness Programme
* Tax Saver and Bike-to-Work Scheme
Working hours: Candidates are choosing between the Day shift (9am – 5:30pm) or the Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays.
Location: Dublin 18, Sandyford, Dublin South
*This is an office job. Work from home / remote work is not an option. Employees are classified as essential workers.
IMPORTANT:
* Due to the nature of the role, candidates must be fully confident in dealing with sensitive content.
* Candidates must possess one of the following: an EU passport, Stamp 4, Stamp 1G, or Stamp 2 visa.
Why apply?
* Chance to work within a multicultural and diverse team
* Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads
* No shift rotations – fixed working schedule
* Private healthcare, and pension contribution
* No previous experience required – full training is provided!
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