Whites of Wexford are now seeking a dynamic and experienced General Manager to lead our team and oversee all aspects of the hotel's operations. The ideal candidate will have a passion for hospitality, a proven track record of success in hotel management, and the ability to drive both guest satisfaction and financial performance.
Skills and Attributes: -
o Qualification in hospitality management or related field preferred.
o Minimum of 5 years of experience in hotel management, with a proven track record in a senior leadership role.
o Excellent leadership and motivational skills, including the ability to lead a senior management team.
o Strong financial acumen and experience with budget management and revenue optimization.
o Excellent interpersonal and communication skills.
o Demonstrated ability to lead and motivate a diverse team.
o Proficient in hotel management software and other relevant computer applications.
o Exceptional problem-solving skills and ability to remain calm under pressure.
o Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
The role:
o Manage the overall day to day running of the hotel as a profitable business across every department.
o Be hands-on and lead by example. Provide the vision and strategy that inspires all team members to deliver exceptional guest service that drives financial success.
o Achieve clearly defined KPI's, driving continuous improvement throughout the hotel.
o Oversee all aspects of our 'Guest Experience' strategy, ensuring every hotel facility provides the optimum guest experience.
o Manage budgets and implement strategies to control costs and generate revenues.
o Driving Sales & Marketing initiatives within the hotel in conjunction with the management team.
o Working closely with the accounts department to ensure all purchasing and sales procedures are running efficiently.
o Work with all HOD's to constantly raise the standards of the hotel.
o Ensure management effectiveness by regularly appraising the performance and development of the senior team.
o Provide for wider team development by ensuring the delivery of effective training & development programs for all team members.
o Ensure the hotel is in compliance with all employment laws, licensing laws, health and safety, training and other statutory regulations.