Job Title: Store Operations Manager
About the Role:
We are currently seeking a highly capable leader to join our team as a store operations manager. In this role, you will be responsible for driving sales and profitability in store, inspiring a high-performing team to achieve their targets, and providing a world-class customer service experience.
Responsibilities:
As a store operations manager, your key responsibilities will include:
* Managing day-to-day operational running of the store
* Supporting, coaching and motivating the in-store team to achieve store targets
* Setting an example in exemplary customer service
* Having a strong retail floor presence and managing teams' presence around the store
* Tracking team's sales performance and making recommendations to improve sales
* Organising teams around the store to optimise sales and manage stock control
* Managing store security, team rotas and inventory management
Requirements:
To succeed in this role, you will need to demonstrate:
* A proven track record of driving sales and profitability in store
* A passion for delivering exceptional customer service
* Strong communication skills to establish and coach a high-performing team
* The ability to adapt to changing business needs
* A positive, can-do attitude with a contagious enthusiasm for retail and its products
Benefits:
In return for your hard work and dedication, we offer:
* A highly competitive salary
* A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
* Access to online benefits platform with plentiful retail, hospitality and entertainment discounts
* Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more
* Parties, incentives and gifts throughout the year
Why Work with Us?
Our people are an integral part of our success. We offer a range of benefits and rewards that make us stand out from the rest. If you are looking for a new challenge and feel you have the relevant skills, then don't miss out on this opportunity. Apply now to submit your application.