We are looking for a Technical Business Analyst to join our Dublin team. This is a customer-facing role, requiring a mix of consultancy, implementation, and technical analysis skills. You will work closely with customers, project managers, and technical teams to gather requirements, design solutions, and ensure successful project delivery. If you are someone who thrives on solving problems, enjoys working with customers, and likes being involved in both business and technical aspects of projects, then this role is for you.
What we can offer you
* A competitive salary (€70K – €80K per year)
* A challenging role where you make a difference every day.
* A team that is always willing and able to help each other.
* Hybrid working (3 days in the Dublin office, 2 days from home)
* Cycle to work and commuter travel schemes (Shower available in the office)
* An environment where you can build your career while maintaining a healthy work/life balance.
* Birthday Leave.
Why we need you
We are a global leader in enterprise oral health solutions, with customers across Europe, the Middle East, South America, Asia, Australia, and New Zealand. With over 25 years in the industry, we are continuing to grow and expand to meet demand.
As a Technical Business Analyst, you will bridge the gap between customers and technical delivery. You will help scope, document, and deliver solutions that improve healthcare outcomes worldwide.
What we are looking for
You should be someone who:
* You like to roll up your sleeves and get involved in the technical delivery of projects.
* You are a hunter and gatherer of knowledge. Problems aren't obstacles to you. You know how to find answers and like to build your knowledgebase through experience.
* You are responsible and organised. You don't just like to dot the i's, you understand the importance of doing so.
* You enjoy engaging with customers and have a genuine belief in customer service.
* You are a calm and logical thinker.
Role Responsibilities
Your responsibilities will include, but are not limited to:
* Consulting with customers to gather requirements, model business processes, define use cases, and perform gap analysis.
* Working with Sales and Project Managers to scope and document high-level and functional and technical specifications.
* Attending remote and on-site project meetings to support solution design and alignment with customer needs.
* Supporting the installation, configuration, and rollout of solutions in customer environments.
* Providing support and guidance during go-lives.
* Creating project documentation.
* Providing technical consultancy for customer projects.
Required Skills & Experience
* At least 3- 5 years' experience in a Business Analyst, Technical Analyst, or similar role.
* Strong SQL scripting skills.
* Excellent communication skills in English, both written and verbal.
* Knowledge of software development lifecycles.
* Strong documentation skills.
* A sense of humour.
* Eligible to work in Ireland.
Some things that would be advantageous…
* Experience with healthcare enterprise software.
* Exposure to HL7, FHIR, or integration engines (Mulesoft, Rhapsody, etc.).
* Exposure to VMware, Citrix, or cloud platforms.
* Background in C#, JavaScript, or Oracle.
* Foreign language skills (Spanish, French, or Italian).
If this sounds like an opportunity that excites you, we look forward to meeting you.
Job Types: Full-time, Permanent
Pay: €70,000.00-€80,000.00 per year
Benefits:
* Bike to work scheme
* Work from home