Role Title:
Full Time Lead Retail Sales Consultant – Blanchardstown
Business Area:
Direct Retail
About This Role:
As a
Lead Retail Sales Consultant
at eir, you will play a key role in bridging the gap between our Retail Sales Consultants and store management. Acting as a role model on the shop floor, you'll take on additional responsibilities that support the daily operations and help mentor team members. This is a fantastic opportunity for those looking to advance their career within eir—providing the perfect stepping stone on a structured path toward future leadership roles. Enjoy a monthly salary along with an attractive commission structure, in a position designed for career development.
Why This Role:
If you're driven, ambitious, and passionate about progression, this role is for you.
As a
Lead Retail Sales Consultant
, you'll:
* Take on additional leadership duties while remaining a key sales performer.
* Mentor and support new or junior team members, contributing to a high-performing store culture.
* Receive guided development and mentorship with clear pathways to Assistant Store Manager roles.
You'll be part of a dynamic environment where your input is valued, your growth is supported, and your achievements are celebrated.
Benefits Include
* Continuous learning, mentorship, and career progression opportunities within eir.
* Enhanced earning potential through a competitive salary and staff incentives.
* Attractive commission structure.
* Staff offer.
* 22 days annual leave.
* Free eir Wellness Programme & Employee Assistance Programme.
* €500 Employee Referral Scheme.
* Discounted healthcare plan.
* Pension scheme contribution.
* Generous family friendly policies, including fertility, pregnancy loss, menopause and others.
* Commitment to Diversity and Inclusion.
* Paid leave benefits including maternity and sick leave.
* Tax saver tickets and bike to work scheme.
Salary & Remuneration
Monthly salary + competitive commission structure.
Expectations From The Role:
As a
Lead Retail Sales Consultant
, your responsibilities will include:
* Customer Engagement: Understand customer needs and provide tailored mobile and broadband solutions.
* Sales Leadership: Maintain strong individual sales performance while motivating and guiding peers to achieve their targets.
* Mentorship: Act as a go-to person for team members, sharing product knowledge and best practices to uplift team capability.
* Customer Satisfaction: Support in handling escalations or complex customer queries to deliver a best-in-class experience.
* Store Operations: Assist with stock control, administration, and operational tasks that contribute to store efficiency.
* Policy & Product Knowledge: Stay informed on eir's offerings, promotions, and policies, and help ensure these are shared and adhered to accurately with the wider team.
* Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information.
Flexibility is key—you'll be expected to work evenings and weekends in line with store opening hours.
Requirements For A Successful Application:
Knowledge, Skills & Abilities
* Confidence in engaging with a variety of customers and understanding their needs.
* Clear, effective communication skills with a strong ability to explain products and services.
* A positive, target-driven mindset with a passion for providing great service.
* Interest in mobile phones, broadband, and emerging technologies.
Qualifications
* 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered.
* A strong customer focus and a proactive attitude are key to success in this role
Others:
About Eir
Our purpose is to connect for a better Ireland.
Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.
Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.
We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.