Night Auditor – Hilton Garden Inn Dublin City Centre
Job Ref: AM14904
Branch: Hilton Garden Inn Dublin City Centre
Location: Hilton Garden Inn Dublin City Centre, Dublin
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Part Time
Shift pattern: 11pm - 7:30am
Hours per week: 20
Posted date: 16/10/2025
Closing date: 18/11/2025
Benefits
* £250, up to £1000 cash incentives when referring a friend to join our team – T&C’s apply
* Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up.
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free Car Parking – “Hotel specific”
* Stays in our hotels at discounted prices or free stays in our hotels as a reward & recognition incentive
* Opportunities for personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Qualifications
* Passionate and willing to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Previous experience in a customer‑focused industry
* Competent level of IT proficiency
* Ambitious and hard working
* Good communication and excellent grooming standards
* Ability to work morning, afternoon/evening, and weekends
* Commit to delivering exceptional customer experiences all the time
* Night Auditor role – do you have the skill set and experience to take on this role?
Responsibilities
* Provide night‑hour reception services for guests to contribute to an overall exceptional experience from check‑in through check‑out
* Complete audits promptly as required
* Deliver a positive first impression of the hotel to guests
* Resolve guest queries in a timely and efficient manner
* Ensure an efficient reception experience for guests, including check‑in/out
* Maintain the night porter checklist and keep Night Manager and Night Team fully informed of any relevant guest feedback or departmental issues
* Demonstrate high level of customer service at all times
* Attend required training and support the Night Team’s training and development efforts
* Apply knowledge of hotel room categories, rates, packages, promotions, and other product knowledge necessary to perform daily duties
* Maximise room occupancy and use up‑selling techniques to promote hotel services and facilities
* Accept foreign currencies, credit cards and cash in accordance with hotel credit policy
* Follow company brand standards and procedures for front‑of‑house equipment and property management systems
The Night Auditor role is located in the financial district, positioned next to the International Financial Services Centre (IFSC). It is a prime location with easy access to the convention centre and Connolly Rail station.
Significance
Referrals increase your chances of interviewing at Hilton Garden Inn Dublin City Centre by 2x.
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