Job Title: Site Operations Director
Job Summary:
* Lead catering and hospitality operations at a prestigious site.
* Oversee daily operations to ensure high-quality delivery.
* Ensure compliance with health & safety regulations and food hygiene standards.
Key Responsibilities:
* Drive financial performance through budgeting, forecasting, and profit & loss (P&L) management.
* Control costs effectively, including labour, food, waste, agency usage, and overheads.
* Develop and manage staffing plans aligned with business needs.
* Lead, coach, and develop the team, supporting performance, training, and career progression.
* Build strong client relationships through regular communication and strategic partnership.
* Ensure exceptional customer service, proactively resolving issues and exceeding client expectations.
Requirements:
* Proven track record in managing catering and hospitality operations.
* Strong leadership, communication, and problem-solving skills.
* Ability to drive financial performance and control costs.
* Excellent interpersonal and customer service skills.
What We Offer:
* Competitive salary and benefits package.
* Opportunity to work in a prestigious environment.
* Chance to develop and grow your career.
About Us:
* Compass is a leading provider of catering and hospitality services.