Medical Administrator - Private Clinic - Cork 2 year fixed term contract initially Salary: €38,000-€41,000 per annum, depending on experience Location: Close to Cork City Benefits: Pension, Parking, additional holidays with service Working Hours: 9:00AM to 5:PM Monday - Friday Our client are in the process of opening a specialist private clinic in Cork and are now looking for an experienced Medical Administrator to join the opening team in April 2026. Some training required in their south Dublin Clinic ahead of opening and there will also be remote training provided. Role Overview The new clinic location will be a combined service alongside their sister clinic which is also located onsite. The successful candidate will work alongside an on-site clinician and in close collaboration with the multidisciplinary clinical team in Dublin, providing comprehensive assessments and aftercare for patients. The Administrator will be the first point of contact for patients arriving at the Clinic or enquiring about the clinic over the phone, as well as supporting patients through their appointment journey. Training & Induction The role will begin with a structured training and induction period at their clinic in South Dublin. This will include time spent with the administration team, observing clinic sessions, and gaining a full understanding of the services and standards of care provided by the clinic. Training duration: approximately 48 weeks (depending on service requirements). A portion of the training will be conducted remotely. Travel and accommodation expenses during the Dublin training period will be fully covered. Key Responsibilities include: Working as a part of the administration team to provide support to patients & other members of the clinic team as required. Greeting patients as they check in for their appointments. Liaise directly with the clinician in Cork and ensuring appointments run in a smooth and effective manner. Answer patients enquiries by phone, email. Respond/follow up with patient enquiries/queries in a timely manner, leveraging the internal CRM system. Scheduling appointments such as general check-ups/post op appointments, initial assessments and surgical bookings (as requested by the medical team or the patient). Give patients the necessary information in relation to their appointments such as pre & post operative instructions, cost, dilation and duration of appointment. Scanning & attaching consent forms or referrals to the patients file. Emailing consent forms to patients that can be signed remotely using DocuSign. Making new files/Inserting patient demographics & attach medical history forms to the patients file with the aid of the system. Setting recall reminders for future appointments. Be the line of communication between patients and the medical team for queries. Typing and editing of letters and referrals. Arranging for referrals to be reviewed by the medical team & contacting patients to arrange appointments or give recommendation as per the medical team. Taking payments for consultations. Completing medical insurance forms for procedures performed at the clinic. Collect incoming and frank outgoing post. Monitor Healthmail for referrals and correspondence from other medical professionals. Place orders as required (stationary, water & arrange couriers for collection of packages). Requirements: 3 years previous experience in a healthcare, medical, or customer-facing administrative role. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy clinic schedule. High level of accuracy and attention to detail. Proficient in Microsoft Office and comfortable learning new systems. Professional, reliable, and patient-focused approach. Understanding of patient confidentiality and GDPR principles. Ability to work independently and as part of a wider multidisciplinary team. Opportunity for professional development in a specialised clinical setting. For more information please send your CV to Carol in confidence through the link. If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience. For details on our privacy policy please click here: Benefits: Pension