Conference & Banqueting Associate
We are seeking a highly skilled professional to excel in event management, delivering exceptional customer experiences and ensuring seamless conference and banquet operations.
Key Responsibilities:
* Provide outstanding service to guests and clients, addressing their needs promptly and professionally.
* Collaborate with the team to plan and execute high-quality events, guaranteeing meticulous attention to detail and excellent communication.
* Assist in the planning and coordination of conferences, banquets, and other events, leveraging creativity and problem-solving skills to overcome challenges.
* Develop and maintain strong relationships with guests and clients, fostering trust and loyalty through personalized interactions.
Requirements:
* Previous experience in a similar role within a hotel environment is highly desirable, showcasing adaptability and a proactive approach to meeting evolving demands.
* Excellent communication and interpersonal skills, facilitating effective collaboration and conflict resolution.
* Ability to work autonomously and as part of a small, motivated team, prioritizing tasks and managing time efficiently to meet deadlines.
* Genuine flair for customer service and creating memorable experiences, driving guest satisfaction and loyalty.
What We Offer:
* Marriott hotel discounts
* MHL hotel discounts
* Opportunities to work with international Marriott brands
* VHI employee assistance programme
* Discounted gym membership
* Discounts in MHL food & beverage outlets
* Sick pay
* Subsidised taxis for late work
* Recommend a friend programme
* MHUB online training & development platform
* Employee recognition awards
* Meals on duty
* Birthday gifts
* Gifts for parents of newborn babies
* Life insurance
* Bike to work scheme
* TaxSaver travel scheme
* Social events
* Sporting events