Retail Coordinator
At Chemist Warehouse Ireland, we're looking for a Retail Coordinator to join our team.
About the job
We are seeking a Retail Coordinator to oversee the daily activities of retail assistants, provide customers with advice on health and grooming needs, complete sales transactions accurately, and maintain a clean and organized pharmacy environment.
Key Responsibilities
* Communicate effectively with a diverse range of people, including patients and pharmacy staff
* Sell and advise customers on a range of over the counter (OTC) medicines, complimentary medicines and beauty/grooming products
* Assist customers with common health problems
* To anticipate customers' needs when recommending and/or advising on additional products that compliment the products and services requested by the customer
* To manage pharmacy stock including general merchandising, administrative duties, ordering stock and pricing
* Supervise and direct the activities of pharmacy staff
* Accurately complete sales transactions
* Manage the presentation and storage of pharmacy merchandise
* Manage pharmacy stock, including administrative duties, ordering stock and pricing stock.
* Minimize instances of shoplifting
* Ensure the pharmacy is kept in a clean and tidy state, including managing window displays
* Attend to telephone enquiries
* Always keep customer and employee information private and strictly confidential
* Create and maintain effective relationships with patients, customers and pharmacy staff
* Report security risks and thefts to management and/or security guards when applicable
* Take all reasonable care for your own and others safety and wellbeing while at work
* Make sure you know and comply with all safety instructions and operating procedures
About you
* Effective leadership and management skills
* Experience in community pharmacy or retail environment
* Strong communication skills among all stakeholders
* Ability to form effective relationships with all stakeholders and customers
* Demonstrated commitment to the provision of quality services
* Honesty, integrity and an understanding of the significance of confidentiality
* Ability to prioritise and work under pressure
* Dedicated work ethic
* Eye of detail and accuracy
Applicants for this position should have EU residency or a valid employment permit.