Aftercare ManagerAftercare Manager for a Tier 1 Main Building Contractor to work across our clients prestigious large scale projects in the Dublin region. This successful Aftercare Manager will report to a company director and be primarily responsible for dealing with defects after completion.Role:Coordinate Stakeholders: Manage daily interactions between clients, subcontractors, and the Maintenance Team to ensure effective defect resolution and aftercare.Resolve Defects: Address disputed defects with clients or subcontractors, maintaining strong relationships while ensuring timely and accurate resolutions.Manage Helpdesk: Oversee the Helpdesk system to log and track all maintenance and defect work, ensuring regular updates and adherence to procedures.Ensure Workflow Compliance: Assess and action defects according to established workflows, ensuring accurate diagnosis of root causes and raising Non-Conformance Reports (NCRs) for major defects.Lead Meetings and Reporting: Chair weekly Maintenance Meetings, circulate minutes, and deliver monthly Procore dashboards, fortnightly progress reports to the Quality Department, and interim dashboards during defect periods, covering progress, costs, and milestones.Build Relationships: Develop ties with specialists, architects, engineers, and clients' FM teams to support defect management and aftercare processes.Identify Trends and Lessons: Analyse defect trends, propose solutions, generate Lessons Learned with project teams, and prepare Quality Alerts as required by the Quality Department.Support Commercial Processes: Empower the Commercial Team to handle notices, warranties, and obligations; ensure proper record-keeping for non-compliant subcontractors; and track costs for access, plant, materials, and equipment to recover expenses from the supply chain .Required:Previous experience as a aftercare / defect manger.Experience of defect resolution or Property Management (Ideally)Will consider strong site management experienced candidates that want to move into this areaPackage€80k-€90kPension and other benefitsCompany Vehicle or travel allowanceIf you are a Aftercare Manager considering a career move, send your CV or contact Declan Hasson for a confidential discussion. GPC will not send any applicants CV's to clients without a full discussion and prior consent. GPC is a specialist construction recruitment consultancy with 27 years' experience based in Dublin.