We are currently recruiting for a Service Advisor for join our Bishopstown department.Job Summary: As an Service Advisor you will be the primary point of contact for our customer's service requirements from vehicle booking, through to payment receipt.Responsibilities Include but Are Not Limited To:Provide end-to-end management of customer vehicle service journeys.Meet and greet all service customers professionally.Schedule customer vehicle service bookings via phone, email, and walk-ins.Determine workshop availability for service, maintenance, and repair work.Maintain up-to-date progress on all customer vehicles undergoing service or repair.Advise customers on additional work or costs, securing their agreement as needed.Hand over serviced vehicles at the agreed time, explain completed work, and process payments.Gather customer feedback and liaise with management to implement improvements.Personal Attributes:Candidates should align with our core values of:Integrity – Doing the right thing, always.Commitment – Taking ownership and delivering excellence.Caring – Putting people first, from customers to colleagues.Required Education, Skills, and Qualifications:You will be organized, flexible and prepared to work as part of a team, with strong interpersonal skills with colleagues and customers.You will have a desire to learn and upskill.You will have strong PC skills, and a technical background would be an advantage.You are required to have a full clean driver's license for this role.You will have two years experience working as a Service Advisor in a Motor Dealership settingBenefits:Competitive package, with access to a pension scheme once eligible.4 Day Work WeekSales and Employee referral bonusesEmployee Assistance ProgramJob Types: Full-time, PermanentLicence/Certification:B (required)Work Location: In person